Arketa vs Mindbody (2026): Pricing, Features & Switching
Arketa vs Mindbody
A modern, 100% white-labeled platform built by people who've worked behind the front desk — not a marketplace that shops your clients to competitors. We handle the entire switch — zero revenue lost.
Why studios choose Arketa over Mindbody
Real humans, not a ticket queue
93% customer satisfaction score — real people who've worked behind the front desk, not a scripted bot. When something breaks on a Friday night, you reach someone who's done your job before.
100% white-labeled — your clients stay yours
There's no marketplace shopping your clients to competing studios. Every booking, every touchpoint, stays branded to you.
No hidden fees
Branded app, marketing automations, and on-demand video are all included at a flat 2.9% + $0.30 processing rate. On Mindbody, those are paid add-ons — and fees follow you everywhere, from processing rates up to 3.6% to marketplace transaction cuts.
Arketa vs Mindbody, side by side
A modern, 100% white-labeled alternative — here's how the feature set compares.
| Feature | Arketa | Mindbody |
|---|---|---|
| Client experience | ||
| Booking flow | Two taps to book — no login walls, no app downloads | Login walls and app downloads often required |
| Design | Modern, brand-forward design | Clunky, outdated design |
| Embeddable booking widgets | Match your site's look and feel | Widgets carry Mindbody branding, not yours |
| White-label branding | 100% white-labeled; your clients stay yours | Marketplace shops your clients to competitors |
| Payments & pricing | ||
| Processing fees | Flat rate at 2.9% + $0.30 | Processing fees up to 3.6% + $0.30 |
| Transparent fees | One flat rate — no surprise line items | Fees stack up across processing, add-ons + marketplace transactions |
| Marketing & growth | ||
| Bundled SMS & email marketing | Integrated into your plan | Additional monthly fee |
| One connected platform | Scheduling, marketing, video + payments all share one system | Disconnected modules and add-ons that don't talk |
| Guest passes, referrals & challenges | Automated guest passes, referral programs + 30-day challenges | Not natively supported; manual workarounds only |
| On-demand video & courses | Native video, courses + retreats with unlimited storage | Limited video library; no native courses or retreats |
| Support & switching | ||
| Live support | Real-human live chat, under a 1-minute callback response | Ticket queue that often just points you back to the help docs |
| Ease of use | Simple + easy to use | Steep learning curve with 100s of settings and workarounds |
| Product innovation | New features shipped monthly | Legacy platform with a slow release pace |
Based on publicly available information as of August 2026. Details may change — verify with each provider.
The switch, handled for you
Guided data migration
Your clients, packages, and schedule move over with a dedicated migration specialist — no manual re-entry, no lost history.
Onboarding with a real team
Side-by-side onboarding with people who've actually run a studio, not a help center article. You'll be ready to go live with confidence.
No long-term contract, zero revenue lost
We handle the entire switch on our timeline, not yours — so bookings and revenue keep flowing while you move.
Which one is right for your studio?
Be honest about where you are today — here is how we would call it.
Choose Arketa if…
- You want your clients booking through your brand, not a marketplace that shops them to competitors
- You want flat 2.9% + $0.30 processing instead of paying up to 3.6%
- You want SMS and email marketing bundled in, not billed as an add-on
- You want two-click booking instead of a nine-step checkout
Stick with Mindbody if…
- You don't mind a marketplace that introduces your clients to the studio down the street
- You're happy paying up to 3.6% processing, plus extra for SMS and email
- You and your clients have grown fond of the nine-step checkout
Frequently asked questions
How easy is it to switch from Mindbody to Arketa?
Straightforward — a dedicated specialist migrates your clients, packages, and schedule, and we handle the entire switch so you don't lose revenue in the process. Most studios move over without any gap in bookings.
Why do studios switch from Mindbody to Arketa?
The pattern we hear most: the platform feels dated and slow, the settings maze takes months to learn, marketing and video are paid add-ons that don't connect to each other, and fees show up everywhere — from processing rates up to 3.6% to marketplace transaction cuts. Arketa puts scheduling, marketing, video, and payments in one connected platform with one flat processing rate.
Will I lose my data when I switch?
No. Client records, active memberships, and your upcoming schedule all move with you, and our team verifies the migration before you go live on Arketa.
Does Arketa have a consumer marketplace like Mindbody?
No — Arketa is 100% white-labeled. Your clients only ever see your brand, so you're never at risk of losing them to a competitor listed next to you in someone else's marketplace.
What kind of support will I get?
Real-human live chat with a response time under a minute, plus phone and email support — not a ticket queue. Our support team has actually worked behind a studio front desk, so they know what's urgent.
How does Arketa's pricing compare to Mindbody?
Arketa charges a flat 2.9% + $0.30 on card processing, versus rates that can run up to 3.6% + $0.30 on Mindbody. Marketing (SMS and email) is bundled into your plan instead of billed as a separate monthly fee.