Arketa vs WellnessLiving (2026): Features & Switching
Arketa vs WellnessLiving
A modern, brand-forward platform built by people who've worked behind the front desk — not a dated interface with growth tools bolted on. We handle the entire switch — zero revenue lost.
Why studios choose Arketa over WellnessLiving
Real humans, not a ticket queue
93% customer satisfaction score — real people who've worked behind the front desk, not a scripted bot. When something breaks on a Friday night, you reach someone who's done your job before.
A modern brand, not a dated interface
Your software should make your brand look current, not date it. Arketa's admin and client experience are built for the modern boutique studio — WellnessLiving's interface is widely described as cluttered and dated.
Software that helps you grow, not just book
Arketa flags at-risk clients with AI and re-engages them automatically, and shows you how your studio is performing against peers. WellnessLiving covers the basics, but growth insights are mostly left to you.
Arketa vs WellnessLiving, side by side
| Feature | Arketa | WellnessLiving |
|---|---|---|
| Client experience | Modern, brand-forward design | Feature-heavy, cluttered, dated interface that's hard to navigate |
| Website builder | Drag-and-drop, easy to edit yourself | Template-heavy builder; edits often need technical help |
| Waitlists | Smart, automated waitlists that fill open spots for you | Waitlist exists, but with little automation |
| Payments & pricing | Flat-rate 2.9% + $0.30 on Stripe, with the option to pass fees to clients | Higher rates via Paragon or WL Payments (3.5%+), no pass-through |
| Stripe-backed payments | Payments run on Stripe, with PCI compliance handled | In-house processing — more of the compliance burden sits with you |
| Transparent fees | One flat rate — no surprise line items | Fees studios often first discover on the bill |
| Marketing & growth | Email, SMS + behavioral automations with AI churn prediction | Basic automation, no behavioral triggers |
| Peer benchmarking | Benchmark your studio on pricing, retention + revenue | No benchmarking against similar studios |
| Workflows, referrals & reviews | Automated workflows, referral programs + review collection built in | No automated workflows or referral programs; light review tools |
| Rewards & challenges | Fully customizable, automated rewards + challenges | Loyalty program exists, but clunky and barely customizable |
| Support quality | Live chat with real humans, plus phone/email + a help library | Support widely reported as slow and hard to reach |
| Instructor subbing | One tap texts all instructors; first to claim gets the sub | Sub requests sent manually, one instructor at a time |
The switch, handled for you
Guided data migration
Your clients, packages, and schedule move over with a dedicated migration specialist — no manual re-entry, no lost history.
Onboarding with a real team
Side-by-side onboarding with people who've actually run a studio, not a help center article. You'll be ready to go live with confidence.
No long-term contract, zero revenue lost
We handle the entire switch on our timeline, not yours — so bookings and revenue keep flowing while you move.
Which one is right for your studio?
Choose Arketa if…
- You want a modern, brand-forward client experience, not a dated interface
- You want AI churn flagging and peer benchmarking to actively grow your business
- You want flat 2.9% + $0.30 processing with the option to pass fees to clients
- You want one-tap instructor subbing, not manual sub requests
Stick with WellnessLiving if…
- You've grown sentimental about the dated interface
- You'd rather not know which clients are about to churn
- Your instructors truly love hunting down their own subs by hand
Frequently asked questions
How easy is it to switch from WellnessLiving to Arketa?
Easy — a dedicated specialist migrates your clients, packages, and schedule, and we handle the entire switch so you don't lose revenue along the way. Most studios move over without any gap in bookings.
Why do studios switch from WellnessLiving to Arketa?
Studios most often cite the dated, cluttered interface, support that's hard to reach, and fees they first discover on the bill — plus a marketing suite missing automated workflows, referral programs, and real review collection. Arketa pairs a modern interface with real-human support, flat Stripe-backed processing, and marketing that runs itself.
How is Arketa's design different from WellnessLiving's?
Arketa is built with a modern, brand-forward interface for both your team and your clients. WellnessLiving's interface is widely described as cluttered and dated by comparison.
Can Arketa handle multiple class types?
Yes — scheduling, packages, and pricing all flex to however your studio is structured, whether that's group classes, private sessions, workshops, or retreats.
How do payment processing fees compare?
Arketa runs flat-rate processing at 2.9% + $0.30 on Stripe, with the option to pass fees to clients. WellnessLiving's rates through Paragon or WL Payments run 3.5%+ with no fee pass-through option.
What kind of support will I get?
Real-human live chat, plus phone and email support, from a team that has actually worked behind a studio front desk — not the slow, frustrating support some WellnessLiving studios report.